Downloads & Resources

Everything You Need,
Right Here.

Product brochures, setup guides, compliance documents, and service agreements — all in one place.

DSE Connect UC App for Windows
Software
DSE Connect UC App — Windows
Desktop softphone for Windows. Your office extension, chat, video and presence on your PC. Installs as the DSE Connect UC App.

Powered by Yeastar, a DSE Connect technology partner. Downloads link to the official Linkus apps, always the latest secure release. Your account, setup and support stay with DSE Connect. Need help setting up? Contact us

EXE Download for Windows
DSE Connect UC App for macOS
Software
DSE Connect UC App — macOS
Desktop softphone for Mac. Full call control, contacts and history on macOS. Installs as the DSE Connect UC App.

Powered by Yeastar, a DSE Connect technology partner. Downloads link to the official Linkus apps, always the latest secure release. Your account, setup and support stay with DSE Connect. Need help setting up? Contact us

DMG Download for macOS
DSE Connect UC App for iPhone and iPad
Software
DSE Connect UC App — iPhone & iPad
Mobile app for iOS. Make and take business calls anywhere. Sign in with the details supplied by DSE Connect.

Powered by Yeastar, a DSE Connect technology partner. Downloads link to the official Linkus apps, always the latest secure release. Your account, setup and support stay with DSE Connect. Need help setting up? Contact us

iOS App Store
DSE Connect UC App for Android
Software
DSE Connect UC App — Android
Mobile app for Android. Your extension in your pocket, on any network. Sign in with the details supplied by DSE Connect.

Powered by Yeastar, a DSE Connect technology partner. Downloads link to the official Linkus apps, always the latest secure release. Your account, setup and support stay with DSE Connect. Need help setting up? Contact us

Android Google Play
Cloud PBX — Product Overview
Product Brochure
Cloud PBX — Product Overview
Feature overview, hosted PBX benefits, and what to expect from your DSE Connect Cloud PBX system.
PDF View PDF
Cloud PBX — Full Package Matrix
Product Brochure
Cloud PBX — Full Package Matrix
Side-by-side comparison of the Starter, Pro, Enterprise and Elite Cloud PBX packages — devices, call routing, AI features, integrations, support and onboarding.
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AI Receptionist — One-Pager
Product Brochure
AI Receptionist — One-Pager
Features, CRM integrations, and use cases for the DSE Connect AI Receptionist.
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Call Centre Solutions — Feature Sheet
Product Brochure
Call Centre Solutions — Feature Sheet
Queuing, wallboards, agent analytics, and real-time supervisor visibility.
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Fibre & LTE Connectivity — Solution Guide
Product Brochure
Fibre & LTE Connectivity — Solution Guide
Business-grade connectivity options, failover configurations, and what “always on” means in practice.
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Web & Email Hosting — Overview
Product Brochure
Web & Email Hosting — Overview
Hosting packages, email configuration, domain registration, and what’s included in your plan.
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IT Support — Services Overview
Product Brochure
IT Support — Services Overview
What our IT support covers, response times, and how we fit into your existing environment.
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DSE Connect UC App — Setup Guide
Setup Guide
DSE Connect UC App — Setup Guide
Step-by-step installation and configuration for the DSE Connect Unified Communications app on desktop and mobile.
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New Client Onboarding Checklist
Setup Guide
New Client Onboarding Checklist
A structured checklist to get your DSE Connect services live — from number porting to user provisioning.
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AI Receptionist — Configuration Guide
Setup Guide
AI Receptionist — Configuration Guide
System prompts, knowledge base setup, intent routing, and CRM integration steps — in plain language.
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POPIA Summary — Client Reference
Compliance
POPIA Summary — Client Reference
Plain-language summary of how DSE Connect handles your personal information under POPIA (Act 4 of 2013).
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Privacy Policy — Printable Version
Compliance
Privacy Policy — Printable Version
Full DSE Connect Privacy Policy — formatted for print or offline reference. Covers POPIA, cross-border transfers, and data processor disclosure.
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Standard Service Level Agreement
SLA & Legal
Standard Service Level Agreement
Response times, resolution targets, escalation paths, and service credits — in one document.
WEB Request document
Terms & Conditions of Service
SLA & Legal
Terms & Conditions of Service
Full terms governing your DSE Connect service agreement — billing, cancellation, and acceptable use.
WEB Request document
Support Request Form
Form
Support Request Form
A structured form for logging issues with your DSE Connect account manager outside the client portal.
WEB Open form
New User Provisioning Form
Form
New User Provisioning Form
Submit when adding users to your Cloud PBX or UC App — your account manager will action within one business day.
WEB Open form
DSE Connect is committed to protecting your personal information in accordance with POPIA (Act 4 of 2013). Read our Privacy Policy.