Software
DSE Connect UC App — Windows
Desktop softphone for Windows. Your office extension, chat, video and presence on your PC. Installs as Linkus, the UC platform behind DSE Connect UC.
EXE
Download
Software
DSE Connect UC App — macOS
Desktop softphone for Mac. Full call control, contacts and history on macOS. Installs as Linkus, the UC platform behind DSE Connect UC.
DMG
Download
Software
DSE Connect UC App — iPhone & iPad
Mobile app for iOS. Make and take business calls anywhere. Search “Linkus” on the App Store — that's our UC platform app.
iOS
App Store
Software
DSE Connect UC App — Android
Mobile app for Android. Your extension in your pocket, on any network. Available on Google Play as Linkus, our UC platform app.
Android
Google Play
Product Brochure
Cloud PBX — Product Overview
Feature overview, hosted PBX benefits, and what to expect from your DSE Connect Cloud PBX system.
PDF⏳ Coming Soon
Product Brochure
Cloud PBX — Full Package Matrix
Side-by-side comparison of the Starter, Pro, Enterprise and Elite Cloud PBX packages — devices, call routing, AI features, integrations, support and onboarding.
PDF
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Product Brochure
AI Receptionist — One-Pager
Features, CRM integrations, and use cases for the DSE Connect AI Receptionist.
PDF⏳ Coming Soon
Product Brochure
Call Centre Solutions — Feature Sheet
Queuing, wallboards, agent analytics, and real-time supervisor visibility.
PDF⏳ Coming Soon
Product Brochure
Fibre & LTE Connectivity — Solution Guide
Business-grade connectivity options, failover configurations, and what "always on" means in practice.
PDF⏳ Coming Soon
Product Brochure
Web & Email Hosting — Overview
Hosting packages, email configuration, domain registration, and what's included in your plan.
PDF⏳ Coming Soon
Product Brochure
IT Support — Services Overview
What our IT support covers, response times, and how we fit into your existing environment.
PDF⏳ Coming Soon
Setup Guide
DSE Connect UC App — Setup Guide
Step-by-step installation and configuration for the DSE Connect Unified Communications app on desktop and mobile.
PDF⏳ Coming Soon
Setup Guide
New Client Onboarding Checklist
A structured checklist to get your DSE Connect services live — from number porting to user provisioning.
PDF⏳ Coming Soon
Setup Guide
AI Receptionist — Configuration Guide
System prompts, knowledge base setup, intent routing, and CRM integration steps — in plain language.
PDF⏳ Coming Soon
Compliance
POPIA Summary — Client Reference
Plain-language summary of how DSE Connect handles your personal information under POPIA (Act 4 of 2013).
PDF⏳ Coming Soon
Compliance
Privacy Policy — Printable Version
Full DSE Connect Privacy Policy — formatted for print or offline reference. Covers POPIA, cross-border transfers, and data processor disclosure.
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SLA & Legal
Standard Service Level Agreement
Response times, resolution targets, escalation paths, and service credits — in one document.
PDF⏳ Coming Soon
SLA & Legal
Terms & Conditions of Service
Full terms governing your DSE Connect service agreement — billing, cancellation, and acceptable use.
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Form
Support Request Form
A structured form for logging issues with your DSE Connect account manager outside the client portal.
PDF⏳ Coming Soon
Form
New User Provisioning Form
Submit when adding users to your Cloud PBX or UC App — your account manager will action within one business day.
PDF⏳ Coming Soon